Free App Available To Report Code Infractions and Concerns

CitizenTracker

By: Sharon Aron Baron

The City of Tamarac is part of the Citizen Request Tracker app for iPhones where residents can conveniently report problems.   This was announced back in the spring of 2011 by the city, however, many residents may not be utilizing this great tool.

Here’s how it works: When a resident observes an issue, whether it’s a home with a code infraction or a snipe sign on a corner, they can quickly submit a photo and description of the problem. (Just don’t do it and drive at the same time) Using the iPhone’s GPS technology, the app automatically pinpoints and sends the exact location of the concern.  You can even remain anonymous.

The request is routed directly to the right people who can get the problem fixed; reducing costs and improving staff efficiency. The resident receives a confirmation email and can view the status of their request along with comments posted by city staff – unless you send it anonymously.

After using the app several times, I found that dragging the push pin to the area that I want to report is extremely difficult as I’m usually reporting a problem after the fact.  Because of the this, I have to resort to entering the address manually.  Hopefully, they will make this a bit more user friendly in future updates.

Download it for free on iTunes.  Unfortunately, I did not find this app available for Android devices.

About Sharon Aron Baron

Sharon Aron Baron

Sharon Aron Baron is the Editor of Talk Media and writer for Tamarac Talk and Coral Springs Talk. Tamarac Talk was created in 2010 to provide News, Views and Entertainment for the residents of Tamarac and to give resident’s a forum. We are not affiliated with the City of Tamarac. That’s why this site can be occasionally opinionated and obviously open.

Connect

Follow on Twitter Find on Google+ View all Posts Visit Website
  • Stewindist2

    Kudos! This is a great ‘first step’ but both platforms should have been ‘rolled out’ at the same time as there are just as many Android users as iPhone users. At the same time, what will happen on the ‘back end’ once the input is received – tracking, response/actions, and reporting of the resolutions to the public? Hopefully, we will hear about this (with the implementation of the Android version) in the next Tamagram.

  • kahuna

    So why has this been such a secret? Why hasn’t the city promoted this? Are they afraid of what they’ll get? Isn’t it about time for an android app?

    • They announced it in the Tamagram in the Spring of 2011. But I don’t see much about it afterwards. I think this should be an ongoing item to promote through their public information office.